Cookie Policy

2.1 Parent/Guardian Information

We collect the following information from parents and guardians:

Contact Information:

• Full name
• Email address
• Phone number (mobile and/or home)
• Residential address
• Emergency contact details

Account Information:

• Username and password (for parent portal access)
• Communication preferences
• Billing and payment information

Relationship Information:

• Relationship to the child/children
• Parental/guardian authorization documentation

2.2 Student Information

With explicit parental consent, we collect the following information about students:

Identification Information:

• Full name
• Date of birth
• Age
• Gender (optional)
• Photograph (for identification and program documentation purposes only)

Educational Information:

• Current school and grade level
• Learning goals and objectives
• Academic interests and strengths
• Previous educational background relevant to our programs

Program Participation Information:

• Enrollment dates and program selections
• Attendance records
• Progress assessments and achievement milestones
• Performance in mastery-based modules
• Student work samples and project documentation

Health and Safety Information (if relevant):

• Allergies or medical conditions that may affect participation
• Dietary restrictions (for programs involving food)
• Physical limitations or accommodations needed
• Emergency medical contact information

Special Needs or Accommodations:

• Learning differences or special educational needs
• Requested accommodations to support learning

2.3 Technical Information

When you visit our website, we automatically collect:

• IP address and device information
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referral source
• Cookies and similar tracking technologies (see Section 9)

2.4 Communications

We maintain records of:

• Email correspondence
• Phone call logs (dates and general topics)
• Messages sent through our parent portal
• Feedback and survey responses
• Inquiries and support requests

3.1 Primary Educational Purposes

We use collected information to:
Program Delivery:

• Enroll students in appropriate programs and levels
• Deliver personalized, mastery-based educational experiences
• Track student progress and achievement
• Assess readiness for level advancement
• Prepare progress reports and achievement certificates

Communication:

• Communicate with parents about their child's progress
• Send program updates, schedules, and important announcements
• Respond to inquiries and support requests
• Coordinate logistics for in-person or virtual sessions

Safety and Wellbeing:

• Ensure student safety during program activities
• Accommodate special needs or medical considerations
• Contact emergency contacts if necessary

3.2 Administrative Purposes

Account Management:

• Create and maintain parent portal accounts
• Process enrollments and schedule management
• Manage waitlists and program capacity

Billing and Payments:

• Process tuition payments and fees
• Issue receipts and financial documentation
• Manage refunds or payment adjustments

Legal Compliance:

• Comply with UAE Federal Decree-Law No. 45 of 2021 (Personal Data Protection Law)
• Fulfill regulatory requirements for educational institutions
• Respond to lawful requests from authorities
• Maintain records as required by applicable laws

3.3 Program Improvement

Quality Enhancement:

• Analyze aggregate data to improve curriculum and teaching methods
• Assess program effectiveness and student outcomes
• Develop new programs based on student needs and interests
• Train instructors and refine educational approaches

Research and Development:

• Conduct internal research on educational methodologies (using only aggregated, de-identified data)
• Evaluate the effectiveness of mastery-based learning approaches

3.4 Marketing and Communications (with Consent)

With your explicit consent, we may:

• Send newsletters and updates about new programs
• Invite you to special events or workshops
• Share success stories and testimonials (only with specific authorization)
• Provide information about related educational opportunities

You may opt out of marketing communications at any time by clicking the "unsubscribe" link in emails or contacting us directly.

Under UAE Federal Decree-Law No. 45 of 2021, we process personal data based on the following legal grounds:

Consent: We obtain explicit, informed consent from parents/guardians before collecting or processing any information about their children. Consent is freely given and can be withdrawn at any time, specific to the purposes described in this policy, and clearly documented and verifiable.

Contractual Necessity: Processing is necessary to fulfill our enrollment agreement and deliver educational services to your child.

Legal Obligations: Processing is required to comply with UAE laws, regulations, and legal requirements applicable to educational institutions.

Legitimate Interests: Where applicable, we process data for legitimate business interests (such as program improvement or operational efficiency) while ensuring these interests do not override the privacy rights of students and parents.